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Privacy Policy

Try Glasses: Find Your Style

Last updated: October 1, 2026

This Privacy Policy describes how Try Glasses ("we", "our", "us") collects, uses, and protects your information when you use the Try Glasses mobile application (the "App"). By using the App, you agree to the practices described here.

1. Information We Collect

1.1 Information you provide

  • Photos. Photos you upload to use the App's AI features: trying glasses on your photo, face shape analysis, color analysis, frame recommendations, and hairstyle try-on. For hairstyle try-on you may also upload a photo of a hairstyle you like.
  • Text you enter. Optional style notes and descriptions you type, for example to design a custom frame.
  • Purchase information. When you subscribe or buy credit packs, our payment provider handles the transaction. We receive only purchase confirmations, never your card details.

1.2 Information collected automatically

  • Anonymous user identifier. A unique identifier generated on first launch. No real name, email, or phone number is required to use the App.
  • Device identifier. A randomly generated UUID stored locally on your device, used so the same installation is recognized across sessions.
  • Device information. Device model, operating system version, and App version, used for debugging and compatibility.
  • Usage data. Feature usage, subscription status, and credit balance.

1.3 Information from Apple services

  • App Attest. A cryptographic key issued by Apple's App Attest service is used to verify that requests come from a genuine, unmodified instance of the App. The key itself does not identify you.
  • DeviceCheck. A device-level token used to prevent abuse of one-time signup bonuses. It is forwarded to Apple for verification and not stored on our servers.
  • Push notifications. If enabled, your device's push token is stored so we can notify you when your results are ready.

2. How We Use Your Information

We use collected information to:

  • Provide the App's AI features: glasses try-on, face shape and color analysis, frame recommendations, hairstyle try-on, and custom frame design.
  • Manage your account, credits, and subscription.
  • Send push notifications about your results (if enabled).
  • Prevent fraud, abuse, and automated bot activity.
  • Improve App performance and resolve technical issues.
  • Comply with legal obligations.

3. Third-Party Services

The App relies on a small set of third-party providers to deliver its core features. These providers process data on our behalf and are bound by their own privacy policies and contractual obligations:

  • AI processing provider. Receives the photos and text you submit for a request and returns the result. Before your first photo is sent, the App asks for your explicit consent. You can withdraw it at any time in Settings → Privacy → AI Data Sharing.
  • Cloud storage provider. Holds your uploaded photos and generated images only while a request is being processed.
  • Payment processor. Handles in-app purchases, subscriptions, refunds, and entitlement management.
  • Apple. Provides App Attest, DeviceCheck, push notifications (APNs), and in-app purchase infrastructure.

We do not sell your personal data to third parties, and we do not use it for advertising or cross-app tracking.

4. Data Retention

  • Account data is retained for as long as your account is active.
  • Uploaded photos and text are stored only for the duration of the request and permanently deleted from our servers within seconds after the result is generated.
  • Generated results are delivered to your device and deleted from our servers after generation. They remain on your device until you delete them in the App.
  • Account deletion. When you delete your account (in-app or by email request), all data tied to your account is permanently removed within 30 days.

5. Data Security

Face data is not retained. Uploaded photos are used only to produce the result you request, such as a try-on or a color palette. We do not create, store, or use face geometry, face templates, face recognition data, or any biometric identifiers. Your photos are not used to identify you or to train any model.

We apply industry-standard security practices:

  • All communication with our servers is encrypted in transit (HTTPS / TLS).
  • Stored content is isolated per app and per account.
  • Authentication tokens are stored in your device's secure keychain.
  • App Attest cryptographically verifies that requests originate from a legitimate installation of the App.

No method of internet transmission or electronic storage is fully secure. We apply commercially reasonable measures to protect your data and continuously improve them.

6. Your Rights

Depending on your jurisdiction (including the European Union under GDPR and Turkey under KVKK), you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing, including AI processing (Settings → Privacy → AI Data Sharing).
  • Object to certain types of processing.
  • Request data portability.

To exercise these rights, contact apps@batuhanarda.com. We will respond within 30 days.

7. Children's Privacy

The App is rated 4+ on the App Store. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child has provided us information without consent, please contact us so we can remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last updated" date above shows the most recent revision.

9. Contact

For questions about this Privacy Policy or your data, contact: